Shipping & Returns

At Kentucky Archivers, your satisfaction is always our number one concern. If for any reason you are not satisfied with your order, please contact us so we can make it right.

Visit our Contact Us page to let us know what's wrong with your order, review and send you the information needed to return the order.

Returns for reasons other than Kentucky Archivers error will be subject to a 50% return fee. We reserve the right to issue store credit (rather than a refund) for merchandise returned more than 60 days after it was ordered.

Shipping charges on the original order will be refunded if the entire order is returned, or if the return is necessary due to our error. We are unable to issue refunds for return shipping charges.

Please allow ten days once we received your return for your refund to be processed.